Thursday, January 21, 2010

Closing IT Gaps in the Hospital

What issues do some of the major hospital networks see?

Executives from Catholic Healthcare West, Intermountain Healthcare, and Kaiser Permanente discussed the challenges they face at the Regional Healthcare Stimulus Exchange Conference in San Francisco.

Thursday, January 7, 2010

Take the iSITE Survey!

We recently kicked off our much-anticipated iSITE Redesign Project, and we're eager to get your opinions and suggestions for improving the CCHS intranet (a.k.a., iSITE).

CCHS employees can take a quick survey online to help us better understand your perceptions of and expectations for the intranet. The survey consists of 21 simple questions, including opportunities to provide free-form input about problems you'd like to see corrected or improvements you'd like to see made.

If you are interested in more active engagement in the redesign project, please contact me to talk about participating in usability tests, field studies, or other exercises.

Tuesday, January 5, 2010

Fulfiller of the Year

Jeffrey Cameron of the IS Network Group fulfilled 2,119 system access requests for CCHS staff during 2009. His average turnaround time for all those requests was 8 hours and 46 minutes.

Congratulations, Jeff!

Thanks for your dedication and diligent service!